For info i was a paid subscriber and was double charged on my card this month on 14/07. 2 x £5 by substack. Tried to query this today and the bot cancelled my account dropping it to free redunding me 5 pounds theoretically in 5/10 days and leaving me without a subscription and £5 out of pocket. Is there anything you can do? A loyal early subscriber - great content.
Thank you for the education - Peace
For info i was a paid subscriber and was double charged on my card this month on 14/07. 2 x £5 by substack. Tried to query this today and the bot cancelled my account dropping it to free redunding me 5 pounds theoretically in 5/10 days and leaving me without a subscription and £5 out of pocket. Is there anything you can do? A loyal early subscriber - great content.